Travel & Hospitality product
WhatsApp AI Bot for Travel Agents
An AI assistant on WhatsApp for travel agencies and tour operators—enquiries, itinerary suggestions, quotes, payments, documents, and on-trip support, 24/7.
Runs on the official WhatsApp Business Platform and connects to your travel software: it answers enquiries about destinations and packages, collects travel dates, budget, and traveller details, suggests itineraries from your packages, shares quotes and payment links, sends vouchers, tickets, and visa checklists, reminds travellers about balance payments and documents, supports them during the trip, and hands over to your travel consultants when needed.
01 / Features
Product features
Capabilities your clinical and operational teams typically need—organized by how your organization delivers care.
Enquiries & lead capture
- Answers questions about destinations, packages, and prices
- Collects dates, budget, number of travellers, and preferences
- Captures leads from click-to-WhatsApp ads straight into your CRM
Itineraries & quotes
- Suggests itineraries from your packages and supplier rates
- Shares branded quotes and PDFs in the chat
- Follows up on quotes that haven’t been answered
Payments & documents
- Payment links for deposits and balances, with reminders before due dates
- Vouchers, tickets, and itineraries delivered on WhatsApp
- Visa checklists and document collection
On-trip support
- Answers traveller questions during the trip, 24/7
- Flight and schedule change alerts
- Emergency contacts and local support details
Languages & consultant handoff
- Replies in English, Hindi, and other Indian languages
- Handoff to the right travel consultant with full conversation history
- Analytics on enquiries, conversions, and response times
02 / Workflows
Clinical & operational workflows
Ad click → enquiry → quote
A traveller clicks an ad, the bot collects trip details, suggests a package, and sends a quote—while a consultant is alerted for hot leads.
Booking confirmed → documents → departure
The bot sends vouchers, collects visa documents, and reminds the traveller about the balance payment before departure.
Flight change → traveller informed
When a schedule changes, the traveller is told immediately and the consultant gets options to confirm.
03 / Ecosystem
Integrations & ecosystem
- Official WhatsApp Business Platform (Cloud API)
- Travel management systems and CRMs via APIs
- Payment gateways
- Meta click-to-WhatsApp ads
04 / Governance
Security & compliance
- Official WhatsApp Business API with opt-in management and approved message templates
- Payments handled through PCI-DSS compliant gateways—card details never pass through the chat
- Booking details shared only with the verified guest’s registered number
- Conversation data stored in your cloud, encrypted, with retention controls aligned to DPDP/GDPR-style requirements
05 / Outcomes
Outcomes for your practice
Every enquiry answered in minutes, even after hours
More enquiries converted into bookings
Fewer missed payments and documents
Travellers supported throughout their trip
06 / Fit
Who it's for
Can go live in a few weeks on top of your existing software.
Pairs with our AI Powered Travel Management System for Travel Agents.
Discuss your rollout
Share your locations, specialties, and compliance needs—we'll map a sensible implementation plan.
Contact Octobit8