Healthcare product
WhatsApp AI Bot for Pediatric Clinics
An AI assistant on WhatsApp for pediatric clinics—appointments, vaccination reminders, growth updates, report sharing, and parent questions, 24/7.
Runs on the official WhatsApp Business Platform and connects to your clinic system: it books consultations and vaccination visits, sends reminders before every vaccine is due, shares the child’s vaccination record and growth updates, answers common parent questions from your approved material, shares reports securely, and hands over to staff when needed. Breathing difficulty, fever in a baby under three months, seizures, or signs of dehydration are escalated immediately.
01 / Features
Product features
Capabilities your clinical and operational teams typically need—organized by how your organization delivers care.
Appointment booking & reminders
- Book, reschedule, and cancel appointments using live doctor availability from your system
- Reminders before each visit to reduce no-shows
- Queue and token status updates on the day of the visit
Vaccinations & well-child care
- Reminders before every vaccine is due, with catch-up plans if one is missed
- Digital vaccination record shared on request
- Growth and milestone updates after each well-child visit
Parent support
- Answers to common questions on feeding, fever care, and development from your approved material
- Support for multiple children under one parent number
- Prescription and dosage reminders shared after the visit
Reports, prescriptions & payments
- Reports and prescriptions shared securely after identity verification
- Payment links for consultations and procedures, with receipts
- Upcoming appointments and visit history on request
Languages & voice
- Replies in English, Hindi, and other Indian languages
- Understands voice notes from patients and family members
Safety & staff handoff
- Recognises urgent messages such as breathing difficulty, fever in a baby under three months, seizures, or signs of dehydration and tells the patient to seek emergency care while alerting staff
- Never diagnoses or prescribes—medical questions are routed to doctors
- Handoff to the right staff member with full conversation history
- Shared inbox and analytics on bookings, questions, and response times
02 / Workflows
Clinical & operational workflows
Patient message → appointment booked
The patient asks for an appointment, the bot shows available slots from your system, books it, and sends a reminder before the visit.
Vaccine due → reminder → booking
Parents get a reminder before the due date, book in the same chat, and receive the updated vaccination record afterwards.
Urgent message → emergency guidance → staff alert
If a patient mentions breathing difficulty, fever in a baby under three months, seizures, or signs of dehydration, the bot tells them to seek emergency care immediately and alerts the on-duty team.
03 / Ecosystem
Integrations & ecosystem
- Official WhatsApp Business Platform (Cloud API)
- Hospital and clinic management systems via APIs
- Payment gateways
- SMS and email fallback for patients not on WhatsApp
04 / Governance
Security & compliance
- Official WhatsApp Business API with opt-in management and approved message templates
- Does not diagnose or prescribe—clinical questions are routed to doctors
- Reports shared only after verifying the patient’s registered number and identity
- Conversation data stored in your cloud, encrypted, with retention controls aligned to DPDP/HIPAA-style requirements
05 / Outcomes
Outcomes for your practice
Far fewer calls to the front desk
Higher on-time vaccination rates and fewer routine calls
Patients reached on the app they already use
Consistent, accurate answers around the clock
06 / Fit
Who it's for
Can go live in a few weeks on top of your existing software.
Pairs with our AI Powered Pediatrics Management System.
Discuss your rollout
Share your locations, specialties, and compliance needs—we'll map a sensible implementation plan.
Contact Octobit8