Healthcare product
WhatsApp AI Bot for Nephrology & Urology Clinics
An AI assistant on WhatsApp for kidney and urology clinics—appointments, dialysis schedules, stent removal reminders, lab reports, and diet guidance, 24/7.
Runs on the official WhatsApp Business Platform and connects to your clinic or hospital system: it books consultations and procedures, shares dialysis shift schedules and changes, reminds patients about stent removal dates, sends lab reminders and reports for kidney function tests, shares diet and fluid guidance for CKD and dialysis patients, and hands over to staff when needed. Missed dialysis, very low urine output, or fever with flank pain are escalated immediately.
01 / Features
Product features
Capabilities your clinical and operational teams typically need—organized by how your organization delivers care.
Appointment booking & reminders
- Book, reschedule, and cancel appointments using live doctor availability from your system
- Reminders before each visit to reduce no-shows
- Queue and token status updates on the day of the visit
Dialysis & kidney care
- Dialysis shift schedules, changes, and session reminders
- Kidney function test reminders and report sharing
- Diet and fluid guidance for CKD and dialysis patients
Urology & procedures
- Booking for stone, prostate, and urology consultations and procedures
- Stent removal reminders with escalation if the patient doesn’t respond
- Pre- and post-procedure instructions
Reports, prescriptions & payments
- Reports and prescriptions shared securely after identity verification
- Payment links for consultations and procedures, with receipts
- Upcoming appointments and visit history on request
Languages & voice
- Replies in English, Hindi, and other Indian languages
- Understands voice notes from patients and family members
Safety & staff handoff
- Recognises urgent messages such as a missed dialysis session, very low urine output, or fever with flank pain and tells the patient to seek emergency care while alerting staff
- Never diagnoses or prescribes—medical questions are routed to doctors
- Handoff to the right staff member with full conversation history
- Shared inbox and analytics on bookings, questions, and response times
02 / Workflows
Clinical & operational workflows
Patient message → appointment booked
The patient asks for an appointment, the bot shows available slots from your system, books it, and sends a reminder before the visit.
Stent placed → reminders → removal
The bot reminds the patient before the stent removal date, books the procedure, and alerts staff if there is no response.
Urgent message → emergency guidance → staff alert
If a patient mentions a missed dialysis session, very low urine output, or fever with flank pain, the bot tells them to seek emergency care immediately and alerts the on-duty team.
03 / Ecosystem
Integrations & ecosystem
- Official WhatsApp Business Platform (Cloud API)
- Hospital and clinic management systems via APIs
- Payment gateways
- SMS and email fallback for patients not on WhatsApp
04 / Governance
Security & compliance
- Official WhatsApp Business API with opt-in management and approved message templates
- Does not diagnose or prescribe—clinical questions are routed to doctors
- Reports shared only after verifying the patient’s registered number and identity
- Conversation data stored in your cloud, encrypted, with retention controls aligned to DPDP/HIPAA-style requirements
05 / Outcomes
Outcomes for your practice
Far fewer calls to the front desk
No forgotten stents and fewer missed dialysis sessions
Patients reached on the app they already use
Consistent, accurate answers around the clock
06 / Fit
Who it's for
Can go live in a few weeks on top of your existing software.
Pairs with our AI Powered Nephrology and Urology Clinic Management System.
Discuss your rollout
Share your locations, specialties, and compliance needs—we'll map a sensible implementation plan.
Contact Octobit8