Healthcare product
WhatsApp AI Bot for Gastro Clinics
An AI assistant on WhatsApp for gastroenterology clinics—appointments, endoscopy and colonoscopy bookings, bowel prep guidance, report sharing, and follow-ups, 24/7.
Runs on the official WhatsApp Business Platform and connects to your clinic system: it books consultations and endoscopy or colonoscopy slots, sends step-by-step bowel prep instructions with timed reminders the day before, answers common prep questions, shares endoscopy and biopsy reports securely, reminds IBD and liver patients about reviews and infusions, and hands over to staff when needed. Warning signs like vomiting blood or black stools are escalated immediately.
01 / Features
Product features
Capabilities your clinical and operational teams typically need—organized by how your organization delivers care.
Appointment booking & reminders
- Book, reschedule, and cancel appointments using live doctor availability from your system
- Reminders before each visit to reduce no-shows
- Queue and token status updates on the day of the visit
Endoscopy & colonoscopy
- Book endoscopy and colonoscopy slots with consent forms
- Step-by-step bowel prep instructions with timed reminders
- Answers to common prep questions (diet, medicines, timing)
- Post-procedure instructions and biopsy result follow-up
Long-term GI and liver care
- Review and infusion reminders for IBD patients on biologics
- Liver patient follow-ups and lab test reminders
- Diet guidance shared from your approved material
Reports, prescriptions & payments
- Reports and prescriptions shared securely after identity verification
- Payment links for consultations and procedures, with receipts
- Upcoming appointments and visit history on request
Languages & voice
- Replies in English, Hindi, and other Indian languages
- Understands voice notes from patients and family members
Safety & staff handoff
- Recognises urgent messages such as vomiting blood, black stools, or severe abdominal pain and tells the patient to seek emergency care while alerting staff
- Never diagnoses or prescribes—medical questions are routed to doctors
- Handoff to the right staff member with full conversation history
- Shared inbox and analytics on bookings, questions, and response times
02 / Workflows
Clinical & operational workflows
Patient message → appointment booked
The patient asks for an appointment, the bot shows available slots from your system, books it, and sends a reminder before the visit.
Colonoscopy booked → prep reminders → procedure
The bot sends the prep plan, reminds the patient at each step the day before, answers questions, and confirms they are ready.
Urgent message → emergency guidance → staff alert
If a patient mentions vomiting blood, black stools, or severe abdominal pain, the bot tells them to seek emergency care immediately and alerts the on-duty team.
03 / Ecosystem
Integrations & ecosystem
- Official WhatsApp Business Platform (Cloud API)
- Hospital and clinic management systems via APIs
- Payment gateways
- SMS and email fallback for patients not on WhatsApp
04 / Governance
Security & compliance
- Official WhatsApp Business API with opt-in management and approved message templates
- Does not diagnose or prescribe—clinical questions are routed to doctors
- Reports shared only after verifying the patient’s registered number and identity
- Conversation data stored in your cloud, encrypted, with retention controls aligned to DPDP/HIPAA-style requirements
05 / Outcomes
Outcomes for your practice
Far fewer calls to the front desk
Fewer cancelled procedures from poor bowel prep
Patients reached on the app they already use
Consistent, accurate answers around the clock
06 / Fit
Who it's for
Can go live in a few weeks on top of your existing software.
Pairs with our AI Powered Gastro Clinic Management System.
Discuss your rollout
Share your locations, specialties, and compliance needs—we'll map a sensible implementation plan.
Contact Octobit8