Healthcare product
WhatsApp AI Bot for Dental Clinics
An AI assistant on WhatsApp for dental clinics—appointment booking, reminders, treatment cost questions, aftercare instructions, and recall campaigns, 24/7.
Runs on the official WhatsApp Business Platform and connects to your clinic software: it answers questions about treatments and costs from your price list, books and reschedules appointments, sends reminders that cut no-shows, shares aftercare instructions after extractions, root canals, and implants, runs cleaning and check-up recalls, follows up on pending treatment plans, and collects Google reviews from happy patients. Severe swelling, uncontrolled bleeding, or dental trauma is escalated to the clinic straight away.
01 / Features
Product features
Capabilities your clinical and operational teams typically need—organized by how your organization delivers care.
Appointment booking & reminders
- Book, reschedule, and cancel appointments using live doctor availability from your system
- Reminders before each visit to reduce no-shows
- Queue and token status updates on the day of the visit
Treatments & costs
- Answers questions on cleaning, fillings, root canals, braces, aligners, implants, and whitening
- Shares cost ranges and EMI options from your price list
- Before-and-after galleries and treatment explainers
Aftercare & recalls
- Aftercare instructions after extraction, root canal, implant, and surgery
- Six-monthly cleaning and check-up recalls
- Follow-ups on pending treatment plans and aligner progress
- Review requests after a good visit
Reports, prescriptions & payments
- Reports and prescriptions shared securely after identity verification
- Payment links for consultations and procedures, with receipts
- Upcoming appointments and visit history on request
Languages & voice
- Replies in English, Hindi, and other Indian languages
- Understands voice notes from patients and family members
Safety & staff handoff
- Recognises urgent messages such as severe swelling, uncontrolled bleeding, or dental trauma and tells the patient to seek emergency care while alerting staff
- Never diagnoses or prescribes—medical questions are routed to doctors
- Handoff to the right staff member with full conversation history
- Shared inbox and analytics on bookings, questions, and response times
02 / Workflows
Clinical & operational workflows
Patient message → appointment booked
The patient asks for an appointment, the bot shows available slots from your system, books it, and sends a reminder before the visit.
Treatment plan pending → follow-up → booking
Patients who received a plan but didn’t book get a friendly reminder with costs and payment options, and can book in the same chat.
Urgent message → emergency guidance → staff alert
If a patient mentions severe swelling, uncontrolled bleeding, or dental trauma, the bot tells them to seek emergency care immediately and alerts the on-duty team.
03 / Ecosystem
Integrations & ecosystem
- Official WhatsApp Business Platform (Cloud API)
- Hospital and clinic management systems via APIs
- Payment gateways
- SMS and email fallback for patients not on WhatsApp
04 / Governance
Security & compliance
- Official WhatsApp Business API with opt-in management and approved message templates
- Does not diagnose or prescribe—clinical questions are routed to doctors
- Reports shared only after verifying the patient’s registered number and identity
- Conversation data stored in your cloud, encrypted, with retention controls aligned to DPDP/HIPAA-style requirements
05 / Outcomes
Outcomes for your practice
Far fewer calls to the front desk
Fewer no-shows and more treatment plans accepted
Patients reached on the app they already use
Consistent, accurate answers around the clock
06 / Fit
Who it's for
Can go live in a few weeks on top of your existing software.
Pairs with our AI Powered Dentist Clinic Management System.
Discuss your rollout
Share your locations, specialties, and compliance needs—we'll map a sensible implementation plan.
Contact Octobit8