Healthcare product

WhatsApp AI Bot for Cardio Clinics

An AI assistant on WhatsApp for cardiology clinics and heart hospitals—appointments, test bookings, report sharing, medication reminders, and follow-ups, 24/7.

Runs on the official WhatsApp Business Platform and connects to your hospital or clinic system: it books and reschedules cardiology appointments, books ECG, echo, TMT, and Holter tests with preparation instructions, shares reports securely, reminds patients to take medicines and check BP, follows up after angioplasty or bypass surgery, and hands conversations to staff when needed. If a patient mentions chest pain, breathlessness, or fainting, it immediately tells them to seek emergency care and alerts the hospital—it never tries to diagnose.

01 / Features

Product features

Capabilities your clinical and operational teams typically need—organized by how your organization delivers care.

01

Appointment booking & reminders

  • Book, reschedule, and cancel appointments using live doctor availability from your system
  • Reminders before each visit to reduce no-shows
  • Queue and token status updates on the day of the visit
02

Cardiac tests & preparation

  • Book ECG, echo, TMT, Holter, and lipid profile tests
  • Preparation instructions (fasting, clothing, medicines to hold) sent automatically
  • Cath lab and angiography pre-procedure checklists and reminders
03

Long-term heart care

  • Medicine reminders for antiplatelets, statins, and BP medicines
  • BP, weight, and symptom check-ins for heart failure patients, shared with the care team
  • Post-angioplasty and post-bypass follow-up and cardiac rehab reminders
04

Reports, prescriptions & payments

  • Reports and prescriptions shared securely after identity verification
  • Payment links for consultations and procedures, with receipts
  • Upcoming appointments and visit history on request
05

Languages & voice

  • Replies in English, Hindi, and other Indian languages
  • Understands voice notes from patients and family members
06

Safety & staff handoff

  • Recognises urgent messages such as chest pain, breathlessness, fainting, or palpitations and tells the patient to seek emergency care while alerting staff
  • Never diagnoses or prescribes—medical questions are routed to doctors
  • Handoff to the right staff member with full conversation history
  • Shared inbox and analytics on bookings, questions, and response times

02 / Workflows

Clinical & operational workflows

01

Patient message → appointment booked

The patient asks for an appointment, the bot shows available slots from your system, books it, and sends a reminder before the visit.

02

Post-angioplasty → follow-up on WhatsApp

The bot reminds the patient about medicines, collects symptom check-ins, books the review visit, and alerts staff if the patient reports warning signs.

03

Urgent message → emergency guidance → staff alert

If a patient mentions chest pain, breathlessness, fainting, or palpitations, the bot tells them to seek emergency care immediately and alerts the on-duty team.

03 / Ecosystem

Integrations & ecosystem

  • Official WhatsApp Business Platform (Cloud API)
  • Hospital and clinic management systems via APIs
  • Payment gateways
  • SMS and email fallback for patients not on WhatsApp

04 / Governance

Security & compliance

  • Official WhatsApp Business API with opt-in management and approved message templates
  • Does not diagnose or prescribe—clinical questions are routed to doctors
  • Reports shared only after verifying the patient’s registered number and identity
  • Conversation data stored in your cloud, encrypted, with retention controls aligned to DPDP/HIPAA-style requirements

05 / Outcomes

Outcomes for your practice

  • Far fewer calls to the front desk

  • Better medicine adherence and fewer missed cardiac follow-ups

  • Patients reached on the app they already use

  • Consistent, accurate answers around the clock

06 / Fit

Who it's for

Cardiology clinics and heart hospitalsHospitals running cath labs and cardiac surgeryHeart failure and cardiac rehab programsCardiologists with high OPD volumes

Can go live in a few weeks on top of your existing software.

Pairs with our AI Powered Cardio Hospital Management System.

Discuss your rollout

Share your locations, specialties, and compliance needs—we'll map a sensible implementation plan.

Contact Octobit8