Travel & Hospitality product
Multi-AI-Agent System for Travel Agents
Coordinated AI agents for travel agencies and tour operators—enquiry handling, itinerary planning, quotes, bookings, visas, payments, and on-trip support—with agents approving what matters.
A team of specialised AI agents built around the travel agency workflow: an enquiry agent qualifies leads from WhatsApp, web, and social media; an itinerary agent drafts day-by-day plans with live pricing; a quote and follow-up agent sends branded proposals and chases replies; a booking agent confirms flights, hotels, and activities through your supplier APIs; a documents agent handles visa checklists, passports, and travel documents; a payments agent tracks deposits, balances, and supplier settlements; an on-trip support agent answers traveller questions and handles disruptions; and a reporting agent summarises sales and margins. An orchestrator coordinates them, and bookings, refunds, and price changes go to your team for approval.
01 / Features
Product features
Capabilities your clinical and operational teams typically need—organized by how your organization delivers care.
Enquiry agent
- Qualifies leads from WhatsApp, web forms, Instagram, and Facebook
- Collects destination, dates, budget, and traveller details
- Routes hot leads to the right travel consultant
Itinerary agent
- Drafts day-by-day itineraries with hotels, transfers, and activities
- Prices itineraries from live supplier rates and your margin rules
Quote & follow-up agent
- Sends branded quotes and proposals
- Follows up on unanswered quotes and offers alternatives
Booking agent
- Confirms flights, hotels, transfers, and activities through supplier APIs
- Issues vouchers and confirmations to travellers
Documents & visa agent
- Shares visa checklists and collects documents
- Reminds travellers about passport validity, insurance, and check-in
Payments agent
- Tracks deposits, balance due dates, and payment links
- Reconciles supplier payments and commissions
On-trip support agent
- Answers traveller questions 24/7 during the trip
- Alerts the team to flight delays and disruptions with rebooking options
Orchestration, guardrails & oversight
- Orchestrator routes and hands off work between agents
- Human approval for bookings, refunds, and price changes
- Complete logs of every agent action for audit
02 / Workflows
Clinical & operational workflows
Instagram enquiry → itinerary → quote
The enquiry agent qualifies the lead, the itinerary agent drafts a plan with pricing, and the quote agent sends a branded proposal and follows up.
Trip confirmed → documents → departure
The booking agent confirms the trip, the documents agent collects visa paperwork, and the payments agent chases the balance before departure.
Flight delayed → traveller supported
The on-trip agent spots a delay, informs the traveller, and suggests rebooking options for the team to confirm.
03 / Ecosystem
Integrations & ecosystem
- Travel management systems, CRMs, and back-office software
- GDS, flight, hotel, and activity supplier APIs
- WhatsApp, email, Instagram, Facebook, and web chat
- Payment gateways and accounting software
04 / Governance
Security & compliance
- Agents act only through approved tools with scoped permissions
- Human approval for refunds, price changes, and other financial actions above limits you set
- Guest and booking data stays in your cloud, is encrypted, and is never used to train public AI models
- Complete audit logs and access controls aligned to DPDP/GDPR-style requirements
05 / Outcomes
Outcomes for your practice
Every enquiry answered in minutes, even after hours
Consultants spend time selling, not typing itineraries
Fewer missed payments and document deadlines
Travellers supported 24/7 during their trip
06 / Fit
Who it's for
Start with enquiry and itinerary agents, then add booking, documents, payments, and on-trip support.
Works with your existing travel software or our AI Powered Travel Management System for Travel Agents.
Discuss your rollout
Share your locations, specialties, and compliance needs—we'll map a sensible implementation plan.
Contact Octobit8