Travel & Hospitality product
Multi-AI-Agent System for Restaurants
Coordinated AI agents for restaurants and cloud kitchens—reservations, orders, kitchen pacing, inventory, delivery app operations, reviews, and marketing—with managers approving what matters.
A team of specialised AI agents built around how restaurants run: a reservations agent takes table bookings and manages waitlists; an ordering agent takes takeaway and delivery orders on WhatsApp and web; a kitchen agent paces orders and flags delays; an inventory agent tracks stock, predicts shortages, and drafts purchase orders; an aggregator agent watches Zomato and Swiggy listings, ratings, and item availability; a reputation agent replies to reviews; a marketing agent runs offers and win-back campaigns; and an owner briefing agent summarises sales across outlets. An orchestrator coordinates them, agents work through approved tools on your POS, and refunds and discounts above your limits go to the manager.
01 / Features
Product features
Capabilities your clinical and operational teams typically need—organized by how your organization delivers care.
Reservations agent
- Takes table bookings on WhatsApp, phone, and web
- Manages waitlists and sends “table ready” alerts
- Confirms bookings and reduces no-shows with reminders
Ordering agent
- Takes takeaway and delivery orders on WhatsApp and web
- Suggests add-ons and combos
- Sends payment links and order status updates
Kitchen agent
- Paces orders across stations during peak hours
- Flags delayed orders and alerts the floor team
Inventory & purchasing agent
- Tracks stock and predicts shortages
- Drafts purchase orders to suppliers for manager approval
- Marks items unavailable across channels when stock runs out
Delivery app agent
- Monitors Zomato and Swiggy ratings, item availability, and order issues
- Flags listing problems and drops in ratings
Reputation & marketing agents
- Drafts replies to reviews on Google and delivery apps
- Runs offers, birthday wishes, and win-back campaigns for lapsed customers
Owner briefing agent
- Daily sales, food cost, and top dishes across outlets
- Answers questions about restaurant performance in plain language
Orchestration, guardrails & oversight
- Orchestrator routes and hands off work between agents
- Manager approval for refunds, discounts, and purchase orders above limits
- Complete logs of every agent action for audit
02 / Workflows
Clinical & operational workflows
WhatsApp order → kitchen → delivered
The ordering agent takes the order and payment, the kitchen agent paces it, and the customer gets status updates until delivery.
Stock running low → purchase order
The inventory agent predicts a shortage, drafts a purchase order, and marks the item unavailable if stock runs out first.
Customer hasn’t visited in 60 days → win-back offer
The marketing agent sends a personalised offer and tracks whether the customer returns.
03 / Ecosystem
Integrations & ecosystem
- Restaurant POS and management systems via APIs
- Zomato, Swiggy, and other delivery platforms where APIs allow
- WhatsApp, voice, SMS, and web chat
- Payment gateways and supplier ordering
04 / Governance
Security & compliance
- Agents act only through approved tools with scoped permissions
- Human approval for refunds, price changes, and other financial actions above limits you set
- Guest and booking data stays in your cloud, is encrypted, and is never used to train public AI models
- Complete audit logs and access controls aligned to DPDP/GDPR-style requirements
05 / Outcomes
Outcomes for your practice
More direct orders with no aggregator commission
Less food waste and fewer stock-outs
Faster replies to customers and reviews
Owners see every outlet’s performance daily
06 / Fit
Who it's for
Start with reservations and ordering agents, then add inventory, marketing, and briefing agents.
Works with your existing POS or our AI Powered Restaurant Management System.
Discuss your rollout
Share your locations, specialties, and compliance needs—we'll map a sensible implementation plan.
Contact Octobit8